Privacy Policy

📋 What Personal Information We Collect

When we say "personal information," we mean any details that can specifically identify you. We collect a few different types of information depending on how you interact with our shop:

• ✉️ Contact Details: Your name, billing address, shipping address, phone number, and email address.
• 💳 Financial Information: Payment details like credit card numbers, transaction summaries, and payment confirmations (all handled securely via our payment processors).
• 🔐 Account Settings: Your username, password, security questions, and saved preferences.
• 🛒 Shopping & Transaction Data: Items you look at, add to your cart, save to a wishlist, or purchase, as well as your cancellation and return history.
• 💬 Customer Support Communications: Any information you share with us when you send an email or contact our support team.
• 💻 Device & Usage Details: Technical information like your IP address, browser type, network connection, and data on how and when you navigate our website (collected via cookies and similar tools).

🔍 Where We Get Your Information

We gather this data from a few places:

1. Directly from you: When you place an order, create an account, or send us a message.
2. Automatically: From your browser or phone as you click through our store.
3. From our trusted partners: Including Shopify and other specialized service providers who help us run our business.

⚙️ How We Use Your Information

We use your data to keep things running efficiently behind the scenes and to give you the best service possible:

• 📦 Fulfilling Your Orders: To process your payments, ship out your engine or transmission, update you on tracking, and handle any returns or warranties.
• 📣 Marketing & Updates: To send you helpful promotional emails, text alerts, or show you relevant advertisements for products you might like. You can opt out of these at any time!
• 🛡️ Safety & Fraud Prevention: To keep your accounts secure, verify payments, protect against fraud or malicious activity, and ensure a safe shopping space.
• 📞 Keeping in Touch: To respond to your customer service questions and provide reliable support.
• ⚖️ Legal Reasons: To comply with state or federal laws, or respond to valid legal requests when absolutely necessary.
  
  
  

🤝 How We Safely Share Your Information

We do not sell your data for cash. However, we do share it with trusted partners to help operate our business:

• Shopify & Service Providers: We share data with Shopify (our host) and other partners who handle our IT, payment processing, shipping, and data analytics.
• Marketing Partners: We coordinate with advertising networks to show you tailored ads based on your interests.
• Legal & Corporate Needs: If required by law, or during business updates like a merger or asset transfer, we may disclose necessary data to comply with regulations or protect our rights.

🛍️ Our Relationship with Shopify

Because our store runs on Shopify, they manage and secure the core system. Shopify uses your store interactions to help us grow and improve. Sometimes your data may be processed outside of your home country to ensure fast, reliable system performance.

To learn more about how they protect your data or to manage your data choices, please look at the Shopify Consumer Privacy Policy.

🌐 Links to Other Websites

Our site might occasionally link to external blogs, parts databases, or manufacturer websites. We don't control those platforms, so we highly recommend checking their individual privacy policies before sharing your personal info with them.

🧒 Children's Privacy

Our services are designed strictly for adults. We do not knowingly collect or share personal data from children under the age of 16. If you believe a child has shared their information with us, please contact us so we can safely delete it from our systems.

🔒 Keeping Your Data Secure

While no internet connection is 100% impenetrable, we do everything in our power to keep your information locked down.

💡 Quick Tip: We highly recommend that you don't share your account passwords with anyone, and avoid sending highly sensitive financial info (like full credit card numbers) through regular, unencrypted emails.

We keep your data stored only as long as necessary to manage your account, fulfill our warranty obligations, or comply with financial and legal reporting rules.

✨ Your Choices and Privacy Rights

Depending on where you live (such as certain US states, the UK, or the EEA), you may hold specific legal rights over your data. These often include:

• Right to Access: Ask for a copy of the specific information we hold about you.
• Right to Delete: Request that we erase your personal details.
• Right to Correct: Ask us to update wrong or outdated info.
• Right to Opt-Out of Targeted Ads: You can choose to opt-out of personalized marketing. We also respect the Global Privacy Control (GPC) signal from your browser—if your browser sends it, we will automatically treat it as a request to opt-out.

To exercise any of these rights, or to unsubscribe from marketing emails, just click the "unsubscribe" link at the bottom of our emails or reach out to our team directly.

📄 Updates to This Policy

We may update this policy occasionally to stay aligned with new privacy laws or changes to our business. We will always update the "Last Updated" date at the bottom of the page whenever a shift occurs.

📞 Contact Our Team

If you have questions about your privacy, want to file a complaint, or want to update your information, please don't hesitate to reach out!

• ✉️ Email: support@usedengineexpert.com
• 📍 Address: 200 W Vine St #300 Lexington KY 40507 USA